Travel Information

Please ensure that your passport is valid for entry into your destination country and for your return to the UK, as it is important to be aware that passports must be valid for a minimum period beyond the time of your intended stay in the destination country.

If you are using a British passport to travel to the EU, your passport must be valid for at least 3 months from the date you intend to leave the EU, and your passport should also have been issued within the previous 10 years upon the date you arrive in the EU - This means that if your passport was issued more than 10 years ago, then you will need to renew it before you travel to the EU.

You can find further information about passport validity and check if you need to renew your passport on the UK government website here.

Please note it is your own responsibility to ensure you comply with the entry requirements for your destination country/countries prior to departure, and for returning to the UK. The best source of information for this is the Foreign Office advice on the UK government website, which is regularly updated and can be found here:  https://www.gov.uk/foreign-travel-advice

The EU will soon be introducing the Entry/Exit system (EES) - This is a new digital border control system, which will change the requirements for British nationals travelling to the EU and will replace the current system of manually stamping passports.

In due course, if you are travelling to a country in the Schengen area using a UK passport, you will be required to register your biometric details (i.e. a photo and/or fingerprints) when you arrive in the country. The exact date that EES will be introduced has not yet been confirmed.

You can find further information on the UK government website:  https://www.gov.uk/guidance/eu-entryexit-system

Information on baggage allowances for our ski flights can be found here:  https://www.skimiquel.co.uk/information-pages/baggage-allowances

Please note the airlines will have certain requirements if you wish to take an avalanche rescue backpack onboard with you on the flights, so please contact us if you require further information about this.

Payment for ski carriage is now being rigorously enforced by the airlines, so if you are taking your own equipment with you then we would recommend that you add ski carriage onto your booking, as airlines may refuse carriage of skis or snowboards that have not been pre-booked.

Please note that ski carriage is limited on some flights, so may not always be possible. There is also a weight limit, so please check this.

Also note that if ski carriage is not pre-booked then you are likely to incur any penalty charges imposed by the airline at the airport.

Please note we do not issue tickets or boarding passes and you will not normally be required to check in online, unless you are advised otherwise - Simply check in at the airport with your passport and you will then be allocated your seats and given your boarding passes.

Upon arrival at your departure airport (Gatwick or Manchester), please introduce yourself to our airport rep near the check-in desk so they know you are there, and they will be able to help you at check-in, if required.

Upon arrival at your destination airport, and after you have collected your luggage, you will be met by our Resort Manager or Rep in the Arrivals hall. Please introduce yourself so they know you have arrived safely, and you will then be directed to the transfer coach. Please make sure you get on the correct coach!

Skis and snowboards are sometimes delivered outside the normal baggage reclaim area. Please note you are personally responsible for ensuring all your baggage has been put onto the correct coach. If your luggage does not appear in the baggage reclaim area, please let our Resort Manager or Rep know and they will be able to assist you so that your luggage can be traced.

Please note we operate shared transfers to and from most of our resorts. We try to ensure that flights from different airports arrive and depart at similar times, but you may have a wait at the airport, either after landing on the outward journey, or on the return journey.

The coach transfer will usually take between 1.5 and 2.5 hours, depending upon the distance from the arrival airport to your destination resort and traffic, weather, etc. The coach will not normally stop on the journey, and please note that consumption of alcohol is not permitted on the coach.

Information about your destination resort will be provided by our Resort Manager or Rep on the transfer coach. Rental equipment will usually be collected on the afternoon/evening of arrival in resort, or early the following morning if the transfer should happen to be delayed for any reason.

Following Brexit, the European Health Insurance Card (EHIC) is being phased out and replaced with the Global Health Insurance Card (GHIC). Despite the name, the GHIC is currently only valid within EU countries, which is the same as the EHIC. If you currently have an EHIC that is still valid, you can continue to use this, but when your EHIC expires you should apply for a new GHIC. Both cards entitle you to medical treatment in the EU. However, neither is a replacement for travel insurance and you should ensure you have appropriate insurance in place before you travel.

You can find further information on the NHS website here.

Please note that different airlines have different policies with regard to carrying injured passengers, and the policy of Jet2 is that if you are unable to bend your leg for take-off and landing then you won't be allowed to travel on the flight, even if you have a 'Fit to Fly' certificate, as this could hinder passengers needing to evacuate in the event of an emergency. You can find further information on the Jet2 website here.

If you should happen to sustain an injury whilst on your holiday and are unable to travel home on your flight, then you will need to contact your insurance company so that they can arrange an alternative flight home for you. Please therefore ensure that you have appropriate travel insurance in place before you travel.