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Staff on the mountain

Chalet Manager

Chalet Manager for Ski Miquel

We are always on the lookout for sociable, experienced Chalet Managers to join our overseas teams.

The Chalet Manager is responsible for the running of our chalet operations and managing a team of at least 5 staff members.  It is the Chalet Manager’s job to work with our UK team to ensure that our guests are not on just another ski holiday and to make sure they have a true ‘Ski Miquel Experience’.

This role is perfect for someone experienced in the hospitality sector with team management experience, great interpersonal skills, and a ‘can-do’ attitude.  If you are prepared for hard work and long hours, then you will be rewarded with a job that gives you plenty of time on the mountain, as well as being able to interact with our guests, making it ideal for someone who is outgoing and loves meeting new people.

Please note that this position is currently only open to EU passport holders or those who already have the right to work in the European Union.

The Role

The following is an outline of the principal tasks that are expected of our Chalet Managers:

  • Overseeing changeover day to ensure the chalet is in perfect condition and ready for the next group of guests to arrive each week.
  • Preparing the transfer of guests to and from the airport on each changeover day, ensuring your chosen Rep is fully prepared.
  • Organising all pre-sold lift passes and equipment rental.
  • Quality control – Making sure the chalet-hotel is kept up to the required Ski Miquel standard, which includes the bedrooms, bathrooms, lounge, dining room, bar, and kitchen.
  • Providing activities in resort and entertainment during the guests’ holiday, and to generally ensure their stay is an enjoyable experience.
  • Liaison with resort suppliers and submitting orders in a timely fashion.
  • Staff supervision, ensuring all resort staff are punctual, well-presented, polite, and working to their full potential and in accordance with their rotas.
  • Dealing with any guest queries or complaints in a timely manner.
  • Managing the resolution of any maintenance issues in resort to ensure they are resolved as soon as possible.
  • Completing resort paperwork, including accounting to Ski Miquel standards, and following any instructions given by the UK team.
  • Reporting any major issues or concerns back to the UK team as and when they occur.
  • Day-to-day management of the resort team, including any disciplinaries.
Staff at the Chalet Rosa

The Candidate

Personal qualities:

  • Punctual
  • Hard-working
  • Proactive
  • Friendly and engaging
  • Sociable
  • Team player
  • Able to inspire team confidence
  • A good motivator
  • High attention to detail
  • Well-presented

Essential requirements:

  • Must have a valid EU passport or must already have the right to work in the European Union.
  • Must be a fluent English speaker to be able to communicate with guests and other staff.
  • Previous team management experience.
  • Previous hospitality management experience.
  • Housekeeping, maintenance and front-of-house experience. 
  • A skier or snowboarder.
  • Computer literate.
  • The ability to speak another foreign language is preferred but is not essential.

Chalet Manager Package

Our Chalet Managers will receive the following as part of their employment package for the 2026/27 winter season:

  • Competitive salary.
  • Share of weekly tips.
  • One day off per week, with the expectation to do breakfast on the day off once every 5 weeks.
  • Holiday pay.
  • Accommodation provided.
  • Meals provided.
  • Lift pass provided.
  • Ski or snowboard equipment hire provided.
  • Insurance provided.
  • Ski Miquel uniform provided.
  • Contribution towards travel to and from resort.

How to apply

If you are interested in applying for this position, please complete our simple online application form