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Serre Che group

Guest Reviews

What do people think of our holidays?


Top Holiday - Ski Miquel Lauterbrunnen

Fantastic ski holiday to Chalet Rosa in Lauterbrunnen under the excellent care of Ski Miquel. Chalet was great, and the staff couldn’t do more to keep us fed, watered and generally very happy! The food was amazing thanks to chef Lee and his attention and kindness to our two little ones (5 and 7) went well above and beyond (cake decorations, kids choice of food, all round entertainer and pretty good boarder too). Dirk led the team extremely well and the chalet girls were all top. The whole experience was very friendly as our families all became friends. As for the resort - the views cannot be beaten and the ski runs, bars, food and general conditions were excellent. Even the trains were fun! Would definitely recommend.

Amazing week in Switzerland

We’ve just returned from an amazing week at the Chalet Rosa travelling with Ski Miquel. The chalet is in the beautiful Lauterbrunnen valley with breathtaking scenery. We were extremely lucky to share the chalet with a great group of people and very helpful attentive staff. The ski hosting by Dirk, Milly and Lee was brilliant, they treated us like friends rather than customers. The food provided by Lee, the chef at the chalet was exceptional. A 5 star experience overall.

Return to skiing after 5 years

Staying in Chalet Rosa was such a good experience after several years away from skiing. The chalet is simple but pretty and clean. The food was exceptional with the amazing chef Lee. He was also fun and joined in the last days ski hosting. Dirk, Milly and team Rosa were also perfect hosts and seemed genuinely committed to the chalet guests having a great holiday. Details, like the ski locker in the station, the easy transfers, the chalet bar and of course the ski hosting all added to a very relaxing, fun week. Lauterbrunnen itself is a beautiful village with nice walks and amazing views. Transport is easy up to the upper villages and slopes. We would certainly like to repeat this visit.

Excellent stay

Excellent chalet managed by the magnificent Martina and her wonderful team, who go above and beyond to make sure all guests have the best possible week on the slopes. Lovely atmosphere in the chalet, great food, superb hosting. One of the best Ski Miquel experiences I have had. Highly recommended.

Fabulous chalet and skiing experience with Ski Miquel

We went with Ski Miquel half board. The chalet team led by Carol were fantastic hosts. The food breakfast and dinner was all excellent culminating in one of the best steaks I have ever eaten. Chalet always tidy and clean. Great pre and post dinner lounge making new friends and acquaintances. The ski guiding was excellent for a first timer to Saalbach.

A Chalet not to miss

We really enjoyed our stay at Chalet Rosa, the staff were excellent and so attentive, the food was probably the best we have encountered, thanks to Lee the chef. The Lauterbrunnen valley is breathtaking and should be on everyone's bucket list. This was our third holiday at the Chalet and we are intending future trips.

Great chalet, perfect location, fabulous week!

Once again we had such a fun holiday with Ski Miquel all due to the fantastic team and chalet. Our 4th time to this well located and comfortable chalet and it certainly won't be our last. Carol as always was on top form ensuring everyone was well looked after and always dealt with the most random guest issues (and us in general) with patience and a smile. She brings a lot of fun to the chalet whilst maintaining high standards and we very much appreciate her. Special mention has to go to Lorenzo for the food which was the best (by far) we have ever experienced in our now 5 years with Ski Miquel. A really noticeable step up, with good sized portions and super flavours. Everyone in the chalet was commenting on it and tearing ourselves away from the fun we were having at apres ski was always worth it for the lovely dinners. We spent the week ski guiding with Jake which we also thoroughly enjoyed. Again a great balance of fun whilst ensuring we were all safe and knew where we were going. Finally a big thank you also to Cara and Sophie who were also a credit to your company through excellent service and high standards across the week.

Ski Miquel Delivers Again in Austria

My party of 21 had an enjoyable half-term week with Ski Miquel in the underrated resort of Bad Gastein. Chalet Tannenburg is ideally located 5 mins from the main gondola with wonderful views over the town and valley below. As with all SM accommodation, the rooms are basic but hot water is plentiful and the beds are comfy. Chalet Tannenburg’s dining area has space for all the guests and the atmospheric bar, which is open to the public (but only those ‘in the know’) has the cheapest prices in the resort at 4.5 Euros for a large beer. We loved skiing in the Gastein valley, which has reliable snow and plenty to offer but is not for near beginners and timid intermediates. We hired our skis and bought our lift passes thru’ SM, as this offered the best value for money and included handy ski storage at the main gondola. The après ski in resort has something for everyone, with The Silver Bullet & its live band a favourite with our group. As ever, the SM team were wonderful, with Chef Paulo doing justice to the menu and Emily, Daisy, Alex and Will looking after us all exceptionally well – thank you guys! If you’re seeking a good-value ski holiday, in a solid location with good food, a cheap bar, friendly staff & guests but no frills, then look no further than Ski Miquel. We’ve been coming to their resorts for 6 years now and will be back!

Fantastic find

Hotel chalet Lucille was a great find, very clean and welcoming, it was nice to have lovely soft towels and pristine bedding. We thought we’d treat ourselves and go for a chalet holiday instead of our motor home this ski trip and we certainly wasn’t disappointed. Although in the past we’ve had a chalet experience, I have to say that this surpassed our expectations, all of the staff went out of their way to help or advise when needed, so hats off to Sam, Luke, Molly and the two chefs (sorry I didn’t catch your names) it was like a home from home. What was even better was the ski hosting, which we’d never experienced previously, it was a revelation someone actually taking you round the area, skiing to the ability of the whole group and the choice of groups to go in depending on your ability. We loved it. Finally I can’t say enough about Martina, what a great lady, someone who goes above and beyond for her guests, always with a smile and a great sense of humour. The days we went skiing with her were brilliant, loved every minute. We’d never heard of Montgenevre as an area but the skiing was brilliant and when other areas lacked snow that wasn’t an issue here. They well deserve their accolade for the best groomed pistes. Will definitely be returning to Montgenevre.

Excellent holiday, brilliant value

The chalet team were all excellent, they bent over backwards to ensure that we had a great holiday. Lee, the chef, was very talented, and provided top quality food. The best thing was the “ski hosting”, which got us out nice and early, and showed us the area. It also meant that we skied as a group with others from the Chalet, so it was a very sociable way of getting out and about. It was also really good to be able to store skis and boots in the ski locker at the station - having been to a “ski in, ski out” chalet for years, I dreaded the walk in ski boots, but need not have worried! The holiday was good value, and the company are really friendly and nice to deal with. I will definitely be booking with Ski Miquel again.

Ski holiday

Our third Ski Miquel holiday. We love the formula - in particular the group dining and ski hosting. Thanks to Will, Paulo, Emily and Alex for looking after us and David and Daisy for ski hosting. We are already planning our next Ski Miquel trip!

A fun ski holiday

We like the Ski Miquel formula. A good value holiday in accommodation which is conducive to meeting new people. The staff are all friendly and helpful and the food is excellent. The ski hosting was great fun. The staff have just one day off which gives a chance to sample some local cuisine.

A lovely introduction to skiing for a novice

This was my first ski trip, and I had an amazing time. Super friendly staff, very well organised and lovely food. The staff organise regular ski trips where they show you the routes, and split you into different groups depending on your preference. Hope to come back soon :)


Very friendly staff who were always willing to engage with their customers, good accommodation next to the best pub in town, the staff went out of their way to make our stay enjoyable, the food was extremely good and suited everyone in our group with the chef bringing a friendly outgoing nature to the party (not always a given with chefs!) the organisation was low key and efficient, we will certainly be back.

Very enjoyable holiday

Super week in France despite icy conditions. We have just returned from Chalet Charlotte looked after by some of the best chalet staff we have experienced. They were helpful, friendly, informative and nothing was too much trouble. Everything was well organised, the food good and the beds comfy. This holiday was very good value for money and we have just provisionally rebooked for next year.

A little Gem

First visit here for me, but most of my party had been before. I found the Charlotte very welcoming and cosy and warm, the rooms are rustic and quirky with very comfortable beds. The position is perfect right in the middle of the village which is picturesque especially in the snow and is close to all amenities, and only a 10 minute walk from the slopes or 2 minutes via the free bus that stops right outside. The stay was made great because of all the wonderful Ski Miquel hosts, they were so friendly and chatty. Tereza the manager, Stephanie, Clara and Hannah made our stay top notch and the Quiz night was a great bonus. The food made by Milan was outstanding and he even made me a birthday cake that was delicious and appreciated by all guests. I loved it here and would be happy to return. As a beginner I found it great and not crowded. There is plenty to do even if you are not a skier. We went snow shoeing, walked to next village for delicious crepes, zip wired down the mountain and went to the thermal spa (highly recommended). The buses to other towns are frequent so it’s easy to enjoy a lot of what Serre Chevalier has to offer.

Thoroughly enjoyed the stay

I had an excellent ski holiday with some great snow and varying Conditions throughout the week. All three ski hosts very good. Chalet staff friendly, approachable and welcoming, would highly recommend a stay in the 2024 season, will definitely visit again.

Great time had by all

Returning visit x 5 now, lovely area, love the Charlotte, great atmosphere, Ski Miquel you never disappoint. Ski lifts within 10 minutes, ski lockers at resort. Food great, what a great team, new coffee machine a definite added bonus... night bar cheapest in town for customers.

Excellent value in a friendly environment

Great fun and excellent value. The highs were manager David who is also a fantastic skier and provides really useful tips on your skiing. He was really attentive to the needs for good service and dealt with any hiccup that arose without undue fuss - his scrambled eggs were superb! The location is very good with easy access to the lifts. It is great having the bar in the hotel and we had a very good and diverse set of guests whose company was very welcoming on both the ski fields and around the communal areas. Ralph, the owner, was present and his passion for the business was great to see. All in all a very good holiday at very reasonable prices.

Spot on, full ski package holiday!

A well run Chalet, with a lovely team lead by Carol. Lorenzo, Jake, Cara and Sophie are all charming. Food was delicious, service cheerful, wine with dinner plentiful. Location great with 5 minute walk to first lift. We used the lift station storage but you can use the chalet boot room. Super ski guiding 6 days round Leogang, Hinterglemm, Saalbach, and Zell am See. The skiing is varied with lots of wide blue and red runs, some tree lined too. The chalet was warm, and well looked after with very comfortable beds and plenty of modern storage in the bedrooms. We would definitely return.


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